# BotGhost Support ## Discord Support Server Our [Discord Server](https://discord.gg/botghost) boasts a community of over 150,000 members. Whether you need support with your bot, want to have a nice chat, or want to explore what others create using BotGhost, we are happy to welcome you. Our community members, community support team, and staff are here to help you whenever needed. Additionally, our Premium members and server boosters have the ability to create a private support thread with an extra premium touch for their questions or inquiries. To join our server and access the support resources, click [here](https://discord.gg/botghost)! ## Billing & Subscription Support When you have a question or inquiry related to your (future) premium subscription, billing, or a payment you are about to make, (or made) you can reach out to us by creating a [ticket](https://help.botghost.com/support/tickets/new) in our [Help Center](https://help.botghost.com/support/home). A BotGhost employee will assist you with your inquiry. ## Help Center May you have account related or minor billing / subscription related issues or questions, check out our [Help Center](https://help.botghost.com/support/home). Here you can find multiple articles that might help you to solve your inquiry. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://documentation.botghost.com/support/botghost-support.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.